Step By Step Guide On How To Request For Birth Certificate Online

The company I work for offers great compensation for pregnant employees. Aside from the SSS maternity benefit, we have some coverage from our health card to pay the hospital bills. On top of that, I still got my regular salary for all the days I was on leave.

The only downside for me is that I have to submit Mila's birth certificate to process the SSS and health card benefits' payout. I could have asked Hubs to assist but he had work and I would not want to spend my time waiting in line on any government office. You know how long it can sometimes take and I would not waste those precious time without my daughter.

That's the first time I used the services of Pilipinas Teleserv's NSOHelpline.com. In two days, I got Mila's birth certificate delivered home. That saved me not only time but the stress of traveling through the crowded streets of Manila. That means money saved too since I did not have to pay for my cab nor buy food while waiting for the release of the document.

After more than one year, it's now Hubs who needs a copy of his birth certificate. Because of the convenience and easy transaction we had with before, I told him to just request it to be delivered again so he won't need to file leave a from work.

For other mommies who needs assistance with getting a copy of an NSO Birth Certificate for themselves or their family here's the step by step guide on how to request it online.



2. Pick the NSO Document you want to request. Yes, they process not just birth certificates but also Marriage Certificate, Death Certificate, and Certificate of no Marriage (CENOMAR). For the purposes of what Hubs needs and of this guide, I picked Birth Certificate.


3. Pick your reason for requesting the document.

What do you need to use the document for

4. Click Yes or No to answer if you have ever applied for the chosen certificate before


5. Fill out the Application Form


6. Have you had any legal proceedings done to your birth certificate? You can choose from different options and depending on which you you chose, the system will ask you to submit the details. I chose none. 


7. Name the person who will receive the delivery. Make sure you put the correct name because the delivery guy will not give the document to anyone else. It can be the owner, parent, or guardian, or an authorized person. He or she should have a valid ID with Picture and Signature. If not the owner, an Authorized Letter should be available. 



8. At Checkout, the summary of information you provided will be posted on the left side to give you the chance to review it. Provide your contact information and delivery address. Make sure that the number you give is working. Based on experience, the delivery person will call first to let you know they are coming to make sure you are available. Remember that only the person you entered on Step 7 can receive and sign for the delivery. 

NSOHelpline Checkout

9. Enter the number of copies needed. Each copy costs Php 350.00 (For CENOMAR, it's Php 450.00). Price includes delivery and processing fee. Very reasonable for me since cab or gas will cost me roughly Php 300, plus the food. 


10. Choose from different payment options. I find it very convenient that there are offline (over the counter) and online options (credit cards and Bancnet). I have not tried Globe GCash so I'm not sure if it will incur some extra payment. I just wished the're an option for BPI Mobile Bank Transfer since that's the payment I usually use for my other online transactions.

Payment Options

And that's it. Your done! Very easy and only took me about 10 minutes to complete (only because I had to find out first the middle name of Hubs' Father)

You will receive an email that will detail your order and the reference number that you can use to track online. Delivery usually takes 2-3 Business Days after your payment had been confirmed and it can be sent to anywhere in the Philippines. Here's the list of valid IDs that will be accepted:

Valid ID List


For more information, you can go to the FAQ page on the website.


Pilipinas Teleserv is the power behind Citizen Services. It's the leader in providing convenient access to the NSO, POEA and DFA. Read about the other services here.

24 comments:

  1. I tried this before for our marriage certificate, that was 8 years ago. :) Thanks for refreshing my memory at di ko na alam mag-apply ulit.

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  2. I love their online services, actually. I've tried this before for our marriage and birth certs, and no fuss at all! :)

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    1. Exactly! So easy to apply since we're online already most of the time.

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  3. Wow, P350 when you do it online. I just got ours for P140 per copy. I had it applied at SM Megamall :D
    The price we pay for convenience,no?

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    1. Yes, it's really for the convenience for most. But It's actually more cost effective for me since I don't have to travel to and fro. The nearest NSO is quiet far from us so the extra P210 I'd pay will be a lot less than my expenses for fare and food.

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  4. I never knew it could be this easy done online. I will request mine soon. Thanks for sharing.

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  5. Oh, I didn't even knew you could do this online - thanks for this!

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  6. We've done this, too. Saves a lot of time and energy, really. :) Very efficient pa.

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  7. As of now, I processed my NSO birth certificate, PAGIBIG and SSS benefits personally at East Avenue in Quezon City. Online application's good and easy if you think that there's no error with your documents.

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  8. looks fairly easy! i use the online tool of nso too whenever i need to get one for me and my son.

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  9. I love how easy it is to get our documents online! When they started offering this service a few years back, I used it to get our marriage certificate and my son's birth certificate to apply for a US Visa. Will be using this again to get our new baby's birth cert.

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  10. I also request NSO birth cert online! Easy and hassle-free. I also don't wanna be bothered with waiting in line. Minsan kasi nakakainit ng ulo. :( Buti nalang they have this online request now. :)

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  11. It's very easy now to request brith certificates online. Thanks for sharing the step by step procedure.

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  12. Oh I didn't really know about this and the steps look fairly quite easy to follow :) Will let my sister in on this one, I don't think she knows how she can proceed with this online :)

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  13. This is very convenient especially for OFW's. I haven't tried this. I hope their online system is user friendly.

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  14. Paulline @ milastolemyheartNovember 23, 2014 at 9:15 PM

    Hi Michelle. Yes, it's really very convenient and user friendly too. The site will walk you through the process so it's a smooth process.

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  15. Paulline @ milastolemyheartNovember 23, 2014 at 9:16 PM

    Yes, please share the convenience of it. :)

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  16. Paulline @ milastolemyheartNovember 23, 2014 at 9:16 PM

    Welcome Peachy

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  17. Paulline @ milastolemyheartNovember 23, 2014 at 9:17 PM

    Exactly! Too much waste of time and dami pang palpak minsan.

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  18. Paulline @ milastolemyheartNovember 23, 2014 at 9:17 PM

    Great service right?

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  19. Paulline @ milastolemyheartNovember 23, 2014 at 9:20 PM

    If you're near and have time to go personally, yeah it's good. With NSOHELPLINE, they also help you out even if there are errors on your document. They can provide assistance and tips on how to make the process simpler and faster.

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  20. Paulline @ milastolemyheartNovember 23, 2014 at 9:20 PM

    Exactly!

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  21. Paulline @ milastolemyheartNovember 23, 2014 at 9:21 PM

    Welcome Aisha. Try it when you need it. :)

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